Lockphix aims to arrive within 30 to 60 minutes of your call across North West London. Actual response times depend on your exact location and current demand, but we'll always give you an honest estimate when you ring us.

Prices vary depending on the type of job, the time of day, and the locks involved. For a standard lockout, you can expect to pay between £60 and £150. We always provide a fixed quote before starting — no surprises. Call us for a free, no-obligation estimate.

Yes. Lockphix operates 24 hours a day, 7 days a week, including weekends and bank holidays. Whether you're locked out at 3am or need an urgent lock change on Christmas Day, we're available.

Rarely. Our locksmiths are trained in non-destructive entry techniques and will always attempt to open your lock without causing damage. In most cases, we can get you back inside without touching your door or frame. If a lock needs to be drilled, we'll discuss it with you and replace it on the same visit.

No — Lockphix works with all common domestic lock types, including Yale locks, mortice deadlocks, multipoint uPVC systems, composite door locks, and modern smart locks. If you're unsure whether we can help, just call and describe the lock — we'll let you know.

Yes. We carry full public liability insurance and all our engineers are DBS checked. You can trust us to work safely and professionally in your home or commercial property.